Woodland Chalet
Your trip.
Sign in to see your dates, what you have paid, your rental agreement, and closer to the date, how to get in.
First time here?
Your confirmation email has a "Create your account" button. If you cannot find it, we can send it again.
Forgot your password?
We will email you a link to set a new one. It works once and expires in 20 minutes.
Booked through Airbnb or Vrbo? Those stays are managed on the platform you booked with. This is for guests who booked with us directly. Anything at all, just write to us.
Your dates are held, not booked
We are holding these nights for a few minutes while you pay. If the hold has lapsed, the calendar will tell you.
Woodland Chalet · Deep Creek Lake, Maryland
Booking reference
Payments
- Paid so far
- Balance
Rental agreement
Getting in
Where it is
Parking
Door codes
Wifi
- Network
- Password
The Guest App
Lights, music, the hot tub and the garage door, from your phone.
App PIN
If something goes wrong
Good to know
Trash
Before you leave, on your last morning
Check-out is 10:00 AM.
- Remove all personal belongings from all rooms, bathrooms, and outdoor areas
- Place all used towels in a pile on the bathroom floors
- Strip used linens and pile them on top of each bed; there is no need to remake the beds
- Load and start the dishwashers on both levels
- Remove all food from the refrigerators or dispose of it
- Take all garbage to the bear-proof containers at the end of the driveway
- Turn off all lights, fans, and TVs
- Close and lock all windows
- Replace the hot tub covers
- Ensure all outdoor fireplaces are fully extinguished
- Return any moved furniture to its original position
- Lock all doors upon departure
- Make sure the garage door is closed. Use the guest app or the wall button inside
You do not need to do a deep clean. Our professional cleaning team handles that after every stay. We just ask that you leave the property in a tidy condition.
While you are here
Ask us something
This goes straight to us, not a call centre. We read them ourselves and reply by email.
Cancel this booking
This sends us a written request and emails you your own timestamped copy of it. It does not cancel anything by itself, and nothing is charged or refunded by sending it. We will write back.